Follow the exploits of various guests and employees at an exclusive tropical resort over the span of a week as with each passing day, a darker complexity emerges in these picture-perfect travelers, the hotel’s cheerful employees and the idyllic locale itself.

Ivan is a 400-pound silverback gorilla who shares a communal habitat in a suburban shopping mall with Stella the elephant, Bob the dog, and various other animals. He has few memories of the jungle where he was captured, but when a baby elephant named Ruby arrives, it touches something deep within him. Ruby is recently separated from her family in the wild, which causes him to question his life, where he comes from and where he ultimately wants to be.